Free
✕ Not included
Emergency Upgrade
Temporarily raise plan limits for 30 days to handle an unexpected spike in volume.
Emergency Upgrade keeps your organisation running if you suddenly hit your current plan limits.
Paid plans can activate it once per calendar year for exactly 30 days, without changing the underlying subscription.
Emergency Upgrade availability
Starter
✓ Included
Pro
✓ Included
Business
✓ Included
Custom plan: ✓ Included
How the temporary limits work
Starter and Pro temporarily move to the next plan’s limits. Business and Custom temporarily double their current limits, excluding users.
Expiry and warning
A warning email is sent on day 25, and the temporary upgrade is removed automatically after 30 days or immediately if the plan changes.