Per-user read status

Track read/unread state per teammate for advanced workflows.

With per-user read status, you can track the read/unread state of inbox items separately for each team member. This allows for more advanced workflows, such as having a shared inbox where each user can mark items as read or unread without affecting other users.

When included, this can be set organisation wide or per project.

Per-user read status availability

Free

✕ Not included

Starter

✕ Not included

Pro

✕ Not included

Business

✓ Included

Custom plan: ✓ Included